Last Updated: 01 January 2026
Website: https://www.sevasatkar.com/
Business Name: Seva Satkar
Company: QUANTUM HORIZON PRIVATE LIMITED
Welcome to Seva Satkar.
These Terms and Conditions govern your use of our website, services, and messaging communications.
By accessing or using our website or services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
Seva Satkar is a devotional service platform based in Ujjain, Madhya Pradesh. The platform enables users to book:
Puja ceremonies
Temple offerings (chadhava)
Ritual services
Astrology consultations
Religious and devotional services
These Terms apply to all users accessing the website, mobile interfaces, chatbot services, or messaging communications.
Users must be at least 18 years of age to use our services.
Minors may access services only under the supervision of a parent or legal guardian.
By using our services, you confirm that all information provided is accurate and complete.
All bookings must be made through our official platform.
Users must provide accurate information including:
Name
Contact number
Gotra (where applicable)
Payments are processed through secure third-party payment gateways.
Seva Satkar is not responsible for:
Payment gateway failures
Network interruptions
Transaction delays caused by external providers
Prices of puja services and offerings may change without prior notice.
Payment data is handled in accordance with the Information Technology Act, 2000 and applicable regulations.
Users may cancel bookings up to 24 hours before the scheduled puja.
Refund policy:
Eligible refunds are processed within 15 business days.
Refunds are issued to the original payment method.
No refunds will be issued:
After the cancellation deadline
After service execution has started
Examples of service execution:
Puja started
Video recording prepared
Sankalp performed in the devotee's name
Seva Satkar may cancel bookings due to unforeseen circumstances. In such cases a full refund will be provided.
Religious services are conducted by qualified priests according to traditional practices.
Services may include:
Puja rituals
Temple offerings
Deep daan (lamp offering)
Food distribution
Cow fodder distribution
Sacred river rituals (e.g., Kshipra river)
Where applicable, customers receive:
Video proof of ritual completion
Priest sankalp performed in the customer's name and gotra
Spiritual experiences may vary, and Seva Satkar does not guarantee spiritual outcomes.
Seva Satkar may communicate with users through:
SMS
Google RCS Business Messaging (RBM)
Voice calls
These messages may include:
Booking confirmations
Order updates
Ritual reminders
Festival notifications
Customer support
Promotional offers (where consent is provided)
Users receive such communications only if:
They have provided their mobile number
They have consented to receive communications
They have not opted out
Users may stop receiving promotional messages at any time by replying STOP or contacting customer support.
When users interact with our website, chatbot, or messaging services, we may collect limited information including:
Name
Mobile number
Booking information
Message interaction history
Device or network information (for technical support)
We do not collect sensitive personal information such as Aadhaar numbers, passwords, or financial credentials.
All personal data is handled according to our Privacy Policy.
Seva Satkar takes reasonable steps to protect user information.
Security practices include:
Secure server infrastructure
Encrypted payment systems
Restricted access to personal data
We do not sell or rent user data.
Data may only be shared with:
Temple priests or service providers (for service fulfillment)
Technology partners (for message delivery)
Government authorities if required by law
Users agree to:
Provide accurate information
Use the platform responsibly
Avoid fraudulent or abusive activities
Respect priests and service providers
Misuse of the platform may result in termination of services without refund.
All content on the Seva Satkar platform including:
Logos
Text
Images
Ritual videos
Website design
is the intellectual property of Quantum Horizon Private Limited.
Customers may use provided service videos for personal use only.
Public distribution without written permission is prohibited.
All offerings and rituals booked through Seva Satkar are paid services provided by Quantum Horizon Private Limited.
These payments are not donations.
Therefore:
No tax deduction under Section 80G applies.
Invoices or receipts will be issued for all payments.
While we strive to provide reliable services, message delivery or service execution may be affected by:
Network outages
Device limitations
Telecom operator delays
External service providers
Seva Satkar is not liable for delays caused by such factors.
These Terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in:
Ujjain, Madhya Pradesh, India
Seva Satkar reserves the right to update these Terms at any time.
Updated Terms will be published on this page.
Continued use of services after updates implies acceptance of revised Terms.
For support or queries please contact:
📧 seema.kachhawa@sevasatkar.com
📞 +91 9403893633
🌐 https://www.sevasatkar.com/
10% off on all products on first purchase
