Last Updated: 01 January 2026
Website: https://www.sevasatkar.com/
Business Name: Seva Satkar
Company: QUANTUM HORIZON PRIVATE LIMITED
Support Email: seema.kachhawa@sevasatkar.com
Business Phone: +91 9403893633
Seva Satkar respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and share information when you interact with our:
Website
Chatbots
Messaging services (SMS, WhatsApp, Google RCS Business Messaging)
Advertising platforms (Meta Ads, Google Ads)
Customer support systems
This Policy applies to all users who book puja, chadhava, temple rituals, astrology consultations, or devotional services through Seva Satkar via online or offline channels.
When you interact with our website, chatbot, or messaging services, we may collect the following information:
Name
Phone number
Email address
Date of birth (optional)
Address (if required for service fulfillment)
Booking details
Order ID
Payment confirmation ID
Booking type
Order value
Puja preferences
When you communicate with us via Google RCS, SMS, WhatsApp, or chatbot, we may collect:
Message history
User responses
Service preferences
Delivery reports
Device type
Browser information
Approximate location
IP address
Cookies and tracking technologies
We may collect advertising performance data through:
Meta Pixel
Conversion API (CAPI)
Google Ads tags
Analytics tools
These tools collect events such as:
Page views
Add to cart
Initiate checkout
Purchase confirmation
Custom booking events
We do not collect sensitive personal data such as Aadhaar numbers, PAN numbers, bank passwords, or religious caste information.
Your information is used only for legitimate business purposes, including:
Processing puja, chadhava, or temple service bookings
Sending booking confirmations and service reminders
Providing customer support
Delivering devotional updates, festival notifications, and temple event alerts
Sending promotional messages only where consent has been provided
Improving service experience and website functionality
Measuring advertising performance
Complying with taxation, invoicing, and regulatory requirements
We may communicate with you via:
SMS
Google RCS messages
Voice calls
You may opt out of promotional communication anytime.
Seva Satkar may use Google RCS Business Messaging (RBM) to communicate with customers.
When interacting with our RCS messaging services:
Messages are sent only for customer support, service updates, confirmations, or promotional communication with consent.
Your mobile number and message interactions may be processed by telecom operators and Google infrastructure for message delivery.
You can stop receiving RCS messages anytime by replying STOP.
We follow Google’s RBM policies for user consent, transparency, and opt-out control.
Protecting your information is important to us. We implement reasonable security measures including:
Secure encrypted payment gateways
Secure server infrastructure
Restricted internal data access
Regular monitoring of systems
All financial transactions are processed through secure payment gateways, and Seva Satkar does not store sensitive payment details.
We do not sell, rent, or trade personal data.
Your information may be shared only with:
Registered pandits or temple representatives fulfilling booked rituals.
Messaging platforms
Analytics providers
Advertising platforms such as Meta and Google
These partners receive only limited information required for service delivery or analytics.
Information may be disclosed when required under applicable laws or government orders.
Our website uses cookies, pixels, and API integrations to:
Improve user experience
Understand visitor behavior
Measure marketing effectiveness
Users can disable cookies from browser settings if they prefer.
We retain user data only for as long as necessary to:
Complete service bookings
Comply with legal or taxation requirements
Maintain lawful analytics records
Users may request deletion of their personal data by contacting us.
Users have the right to:
Request access to their stored personal information
Request correction of inaccurate data
Request deletion of their personal data
Withdraw consent for marketing communication
To exercise these rights, please contact us via email.
Seva Satkar complies with applicable Indian and international privacy standards including:
Information Technology (Reasonable Security Practices and Procedures) Rules, 2011
Digital Personal Data Protection Act, 2023
Meta Business Tools Terms
Google RCS Business Messaging policies
We may update this Privacy Policy periodically to reflect regulatory or operational changes.
The updated version will always be available on this page with the latest revision date.
Name: Seema Kachhawa
Email: seema.kachhawa@sevasatkar.com
Phone: +91 9403893633
Address:
09, Swati Vihar, Nanakheda
Ujjain, Madhya Pradesh – 456010
India
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